Talk to the SettrHQ Team
Have a question about the sponsorship, your application, setup, or a charge? Send it to the team before you make a decision.
Sponsorship and Application Questions
Ask about eligibility, your next step, or information that needs correcting. If you have already applied, include the mobile number or email associated with your application so we can find it.
Billing and Cancellation
Ask us to explain wallet funding or a charge. You can also request cancellation without a cancellation penalty. We confirm when cancellation takes effect; existing usage remains payable.
Cancellation is not a promise of a refund. Any applicable contractual and legal rights remain in place.
Setup and Technical Help
Tell us which connection or workflow needs attention and what happened. Include the account or application contact details. Do not send passwords or payment card information by email.
Privacy Requests
Operator: SettrHQ Pty Ltd
Email: support@settrhq.com
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